Legal
GDPR & Data
Policies and procedures covering how InstaSurv processes personal data for surveying practices, including our SaaS terms, data processing agreement, subprocessors, retention, rights requests, and security incident handling.
Last updated: 21 August 2026
SaaS Terms of Service
Subscription rules, acceptable use, fees, liability, and termination.
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Data Processing Agreement
Processor terms for Customer Data entered by your practice.
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Subprocessor List
Third parties that help us host, deliver, and operate InstaSurv.
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Data Retention Policy
How long we keep account, billing, and Customer Data.
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Data Deletion Procedure
How Customer Data and account data are deleted from live systems.
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Subject Access Procedure
How individuals can request access to their personal data.
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Data Export Procedure
How practices can export their data from InstaSurv.
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Account Deletion Procedure
How to close a practice account and remove access.
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Data Hosting Locations
Where InstaSurv application and database services run.
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International Transfers
Safeguards when personal data leaves the UK.
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Breach Notification Process
How we handle and notify personal data breaches.
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Also see Privacy Policy and Cookies.